VALENZA HELP CENTER
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Guidance for Valenza, all in one place.
Getting started
Where do I get Valenza?
Official availability and installation information will appear on the Valenza product page when a public download is ready. If you have access to a build and need help, email support with your macOS version.
What Mac systems does Valenza support?
Valenza is designed for macOS. Confirmed minimum macOS versions and hardware requirements will be published with its release information.
Subscriptions
Where can I find subscription information?
Valenza offers subscription options. For the latest plan details and the options available to you, check the subscription area inside Valenza. Contact support if you need help understanding your subscription.
How can I get help with a purchase or subscription?
Email support@tavorendi.com with the subject “Valenza subscription help.” Include a description of the issue, but never send your password or full payment card details.
Using Valenza
What kinds of tools are available in Valenza?
Valenza includes CursorCue, PressCue, a presentation countdown, drawing, QR code creation, Concord file comparison, PDF viewing and editing, text editing, music and video playback, and photo slideshows with music. Capabilities may evolve as the product develops.
Troubleshooting
What should I include when reporting a problem?
Tell us which Valenza tool was involved, what you expected, what happened instead, steps to reproduce it, and your app and macOS versions. A screenshot can be helpful if it does not expose personal information.
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Include the app name, macOS version if applicable, and what happened.